.support-page{background:#101414;color:#eaf0e8;min-height:100vh}.support-page [hidden]{display:none!important}.support-top{max-width:1500px;margin:auto;padding:24px 40px;display:flex;align-items:center;gap:40px;border-bottom:1px solid #28322d}.support-top .brand{font-size:24px;font-weight:950;letter-spacing:-1px;display:flex;align-items:center;gap:14px}.support-top .brand span{letter-spacing:2px;font-size:10px;color:#bbff83;background:#25321e;padding:6px 10px;border-radius:6px}.support-top nav{display:flex;gap:24px;flex:1}.support-top nav a{color:#909f96;font-size:14px}.support-top nav a[aria-current]{color:#e9f0e6}#account{display:flex;align-items:center;gap:12px;font-size:13px;color:#afbcaf}.support-page main{max-width:1420px;padding:40px;margin:auto}.support-login{display:grid;grid-template-columns:1.1fr 1fr;gap:80px;align-items:center;max-width:1130px;margin:45px auto 70px}.login-story h1{font-size:clamp(64px,7vw,108px);letter-spacing:-6px;line-height:.94;margin:28px 0}.login-story>p{font-size:18px;line-height:1.7;max-width:440px;color:#a7b3aa}.login-story>img{margin:18px 0;filter:drop-shadow(0 10px 35px #8efe7120)}.privacy-note{font-size:13px;line-height:1.7;color:#748879}.eyebrow{font-size:10px;font-weight:800;letter-spacing:2px;color:#b6f484}.login-card{border:1px solid #34412f;border-radius:24px;background:linear-gradient(145deg,#20291e,#171d1a);padding:36px}.step-pill{font-size:10px;color:#a4b69d;letter-spacing:2px}.login-card h2{font-size:30px;line-height:1.2;letter-spacing:-1px;margin:24px 0}.login-card ol{padding-left:23px;line-height:1.7;font-size:14px;color:#acb9ac}.login-card li{padding:6px}.support-page code{color:#ccffa7;padding:2px 7px;background:#313d29;border-radius:4px}.support-page label{font-size:12px;display:block;font-weight:650;color:#bdcbbf;margin:17px 0 7px}.support-page input,.support-page textarea,.support-page select{display:block;width:100%;padding:12px 14px;border:1px solid #39493b;border-radius:9px;background:#111a13;color:#e8f4e7;font:inherit;font-size:14px;outline:none}.support-page input:focus,.support-page textarea:focus,.support-page select:focus{border-color:#b7f77d;box-shadow:0 0 0 3px #b7f77d14}.support-page textarea{resize:vertical;line-height:1.6}.support-page button{cursor:pointer;font:inherit;font-weight:650;border:0;border-radius:9px;padding:10px 16px;font-size:13px}.support-page button:disabled{opacity:.5;cursor:wait}.support-page .primary{background:#bef98c;color:#1e3016;display:inline-flex;justify-content:space-between;align-items:center;gap:16px;padding:13px 20px;border:1px solid #d0ffac}.support-page .primary:hover{background:#d0ffaa}.support-page .quiet{background:#233026;color:#bacaaf;border:1px solid #334938}.support-page .danger{background:#492626;color:#ffd8c9;border:1px solid #8b4b3c}.login-card form .primary{width:100%;margin-top:14px}.support-page .muted{font-size:13px;color:#8ea28e;line-height:1.7}.support-page .notice{padding:14px;border:1px solid #786438;background:#312b1b;color:#ddcea1;font-size:12px;line-height:1.6;border-radius:10px}.workspace-heading{display:flex;justify-content:space-between;gap:24px;align-items:center;margin:12px 0 32px}.workspace-heading h1{font-size:38px;letter-spacing:-1.8px;margin:12px 0 5px}.workspace-buttons{display:flex;gap:8px;flex-wrap:wrap}.support-layout{display:grid;grid-template-columns:330px 1fr;min-height:640px;border:1px solid #303c31;border-radius:18px;overflow:hidden;background:#141b16}.ticket-sidebar{border-right:1px solid #303c31;background:#18221a;display:flex;flex-direction:column}.list-heading{display:flex;align-items:center;justify-content:space-between;padding:18px 22px;border-bottom:1px solid #2f3c2f}.ticket-list{padding:12px;flex:1}.ticket-list button{display:block;width:100%;text-align:left;padding:16px;margin-bottom:6px;background:transparent;color:#d2dfcd;border:1px solid transparent}.ticket-list button.active{background:#263821;border-color:#527341}.ticket-list button:hover{background:#223020}.ticket-list strong{display:block;line-height:1.5;margin:6px 0;overflow-wrap:anywhere}.ticket-meta{display:flex;gap:8px;align-items:center;color:#8d9e87;font-size:10px;letter-spacing:.5px}.status{font-size:9px;letter-spacing:1px;padding:3px 6px;border-radius:4px;background:#294d32;color:#b2edba}.status.CLOSED{background:#333b32;color:#9ba596}.status.ESCALATED{background:#483858;color:#e1c4ff}.list-pages{padding:12px;display:flex;justify-content:space-between;align-items:center;font-size:12px}.list-pages button{padding:8px}.conversation{min-width:0;display:flex;flex-direction:column}.empty-panel{margin:auto;padding:50px 24px;text-align:center;color:#93a78d}.empty-panel img{margin:auto}.empty-panel h2{font-size:24px;color:#dce8d4;letter-spacing:-.6px}.conversation-header{padding:25px 28px;border-bottom:1px solid #2c392b}.conversation-header h2{margin:10px 0;font-size:24px;overflow-wrap:anywhere}.conversation-header p{font-size:12px;color:#9aaa95}.staff-toolbar{display:flex;gap:6px;flex-wrap:wrap;margin-top:16px}.staff-toolbar button{font-size:11px;padding:8px 10px}.messages{padding:28px;max-height:600px;overflow-y:auto;flex:1}.message{padding:18px 20px;border:1px solid #2d3f2c;border-radius:12px;margin:0 40px 16px 0;background:#1b271b}.message.own{margin:0 0 16px 40px;background:#243020;border-color:#425c33}.message.staff{border-left:3px solid #bbec8d}.message.AI{border-left-color:#c5a1ef}.message-heading{display:flex;gap:8px;flex-wrap:wrap;align-items:center;font-size:11px;color:#93a789}.message-heading strong{color:#cfdfc7}.message-body{font-size:14px;line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere;margin:12px 0 0}.reply-form{border-top:1px solid #2f3e2b;padding:20px 28px}.reply-form .primary{margin-top:10px;float:right}.reply-form:after{content:'';display:block;clear:both}.support-page dialog{padding:0;border:1px solid #425637;border-radius:18px;background:#1a251b;color:#e5efdb;max-width:560px;width:calc(100% - 28px);max-height:90vh;overflow:auto}.support-page dialog::backdrop{background:#060c08c9;backdrop-filter:blur(6px)}.support-form{padding:28px}.support-form h2{font-size:28px;letter-spacing:-1px;margin:20px 0}.dialog-heading{display:flex;justify-content:space-between;align-items:center}.support-page .close-dialog{font-size:24px;background:transparent;color:#a7b9a2;padding:0 6px}.support-form>.primary,.support-form>.danger{width:100%;margin-top:20px}.support-form output{display:block;white-space:pre-wrap;font-size:13px;line-height:1.7;margin-top:18px}.check-row{display:flex!important;gap:10px;align-items:center}.check-row input{width:16px}.owner-tools{margin-top:24px;padding:18px 24px;background:#192018;border:1px solid #34412e;border-radius:14px;font-size:13px;color:#a7b99a}.owner-tools summary{cursor:pointer;color:#cbdbbc}.owner-grid{display:grid;grid-template-columns:1fr 1fr;gap:36px;padding-top:14px}.owner-grid p{line-height:1.7}.owner-grid form button{margin-top:12px}.support-footer{display:flex;justify-content:space-between;gap:24px;max-width:1420px;padding:24px 40px;margin:auto;font-size:11px;line-height:1.7;color:#75866c;border-top:1px solid #293526}#toast{position:fixed;bottom:24px;left:50%;transform:translateX(-50%);z-index:9999;max-width:560px;width:calc(100% - 32px);background:#ddfcb5;color:#223019;border:1px solid #a7d475;border-radius:12px;padding:16px 22px;box-shadow:0 15px 60px #0008;font-size:14px}#toast.error{background:#f4c7b3;color:#53261d;border-color:#d3967d}.audit-row{padding:12px 0;border-bottom:1px solid #34452d;font-size:12px;overflow-wrap:anywhere}.audit-row span{display:block;color:#96a38b;font-size:10px;margin-top:5px}@media(max-width:950px){.support-login{gap:32px}.support-layout{grid-template-columns:280px 1fr}.support-page main{padding:26px}.support-top{padding:22px 26px}.workspace-heading{align-items:flex-start;flex-direction:column}.support-top nav{gap:14px}.message,.message.own{margin:0 0 14px}}@media(max-width:650px){.support-top{padding:18px;gap:16px;flex-wrap:wrap}.support-top nav{order:3;width:100%;flex:auto;font-size:12px}.support-top .brand{font-size:23px}#account{margin-left:auto;font-size:11px}.support-page main{padding:20px 16px}.support-login{display:flex;flex-direction:column;align-items:stretch;margin:16px 0 32px;gap:26px}.login-story{position:relative}.login-story h1{font-size:64px;letter-spacing:-3px;margin:22px 0}.login-story>p{font-size:15px;max-width:95%}.login-story>img,.privacy-note{display:none}.login-card{padding:24px}.login-card h2{font-size:26px}.workspace-heading h1{font-size:30px}.support-layout{display:flex;flex-direction:column}.ticket-sidebar{border-right:0;border-bottom:1px solid #34412e}.ticket-list{max-height:230px;overflow-y:auto}.conversation{min-height:480px}.conversation-header,.messages,.reply-form{padding:20px}.owner-grid{grid-template-columns:1fr;gap:20px}.support-footer{padding:22px 18px;flex-direction:column;gap:8px}.support-form{padding:23px}.support-page dialog{max-height:94vh}.workspace-buttons button{font-size:12px;padding:10px 14px}}

.support-page .support-top{height:auto;min-height:0;position:static}
/* Account factor gate */
.conversation:not(:has(.messages)){min-height:160px}
@media(max-width:650px){.support-layout{min-height:0}.conversation:not(:has(.messages)){min-height:120px;padding:20px}.conversation:empty{display:none}}
.live-support{margin:40px 0;padding:28px;border:1px solid #31433a;border-radius:20px;background:#121d17}.live-tabs{display:flex;gap:10px;flex-wrap:wrap;margin:18px 0}.live-card{padding:20px;margin:14px 0;border:1px solid #34483e;border-radius:14px;background:#18251e;overflow-wrap:anywhere}.live-card h3{margin:10px 0}.live-card p,.audit-entry{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.6}.live-form{display:grid;gap:14px;margin:20px 0}.live-form label{display:grid;gap:8px}.live-form select{width:100%;padding:12px;background:#101b14;color:#e8f5ed;border:1px solid #3b5143;border-radius:10px}.report-row{display:grid;gap:8px;width:100%;text-align:left}.audit-entry{border-bottom:1px solid #34483e;padding:14px 0}.live-support h2{margin:25px 0 14px;font-size:26px}
@media(max-width:600px){.live-support{padding:18px}.live-tabs .quiet{flex:1 1 40%}.live-card{padding:15px}}
.factor-gate{max-width:540px;margin:64px auto;padding:36px}.factor-gate form{display:grid;gap:12px;margin:24px 0}.factor-gate .quiet{margin-right:16px}.factor-gate .text-link{display:inline-block;margin-top:16px}
@media(max-width:600px){.factor-gate{margin:24px 12px;padding:24px}}